Data Deletion Instructions

How to request deletion

You can ask us to delete your PangaSocials account and data at any time:

1. Email hello@pangasocials.com from your signup email with the subject "Delete my PangaSocials data", or
2. WhatsApp +254 (0) 784 155 512 from your signup number with the same request.

What happens next

We confirm your identity, then within 7 days we delete your workspace, including your connected social account tokens, scheduled posts, uploaded media and login. Your social accounts themselves are not affected, only our connection to them is removed. You can also disconnect PangaSocials yourself at any time from the connected apps section of each social network.

What we keep

Payment and invoice records are retained as required by Kenyan tax law. Backup copies of deleted data are purged within 30 days.

Questions

hello@pangasocials.com or WhatsApp +254 (0) 784 155 512.