Terms of Service

The service

PangaSocials (pangasocials.com) lets you connect your business social media accounts, then plan, schedule and publish posts from one dashboard. The service is run by the PangaSocials team in Nairobi, Kenya.

Subscription and payment

Plans are billed monthly in Kenya Shillings through PesaPal (M-Pesa or card). Introductory offers apply to the first billing period only, after which the standard plan price applies. There are no contracts, you can cancel at any time and keep access until the end of your paid period. We do not store your card or M-Pesa PIN details.

Your responsibilities

You are responsible for the content you schedule and publish, and for complying with each social network's rules. You must have the right to post the content you upload. Do not use the service for spam, misleading advertising, or content that is unlawful in Kenya.

Our responsibilities

We work to keep the service available and your data safe, but we do not guarantee uninterrupted availability. Social networks may change or restrict their APIs, which can affect connected features. If a network action causes extended loss of a feature, we will tell you and work on an alternative.

Suspension and termination

Accounts more than 3 days past a due renewal may be paused until payment arrives. We may suspend accounts that abuse the service or breach these terms. You can close your account at any time, see our Data Deletion page.

Liability

To the maximum extent permitted by Kenyan law, our liability is limited to the fees you paid in the 3 months before the claim.

Contact

hello@pangasocials.com or WhatsApp +254 (0) 784 155 512.